Rob High: The future of AI-powered chatbots

 

Rob High IBM Watson CTO

Rob High, Chief Technology Officer at IBM Watson

Since their first appearance decades ago, chatbots have come a long way thanks to leaps in natural language processing and generation (NLP/NLG), the branches of artificial intelligence that enable us to interact with computers in a conversational manner. Today AI-powered chatbots have established a prominent role in various fields, including customer service, healthcare, banking and more.

Meanwhile, the technologies that power chatbot assistants are growing smarter and more efficient. I had a chance to talk with Rob High, Chief Technology Officer at IBM Watson, on the evolution of chatbots and where the trend is leading to. He shared some very interesting insights on the prospects and challenges that lie ahead. Continue reading

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Kuperman: home and IoT security will lead the way in the next generation of cybersecurity advances

Unfortunately, it is fair to say that the vulnerabilities of Internet of Things (IoT) are preceding its innovations and utilities. From the hacking of the Ukraine power grid, to last year’s DDoS attack against the Dyn DNS provider, IoT devices are behind security incidents of all sizes.

The IoT industry is exposing how putting connectivity into anything and everything opens up a Pandora’s box of vulnerabilities, and give cybercriminals limitless ways to hurt their victims. One area of concern are smart homes, where a slew of not-so-secure devices are finding their way and exposing their owners to unprecedented threats.

In this month’s interview, Leon Kuperman, CTO of smart firewall manufacturer CUJO, discussed IoT security threats and new approaches to securing the homes of the future. Continue reading

Rose: AI needs greater representation from the humanities

As Artificial Intelligence evolves from myth and buzzword into a reality that permeates every aspect of our lives, much speculation is made over what the future challenges will be. Among them is the effect of Artificial Intelligence on employment, or specifically how it will displace jobs and the workforce.

Many of the jobs that are performed by humans today are under the looming threat of being overtaken by robots. But we’re still a long way from general and super AI, the technology that will rival or surpass human intelligence and reasoning.

This means there are still plenty of jobs for humans to perform, if only they require different skill sets. However, we need to view the displacement of work from a different perspective, some experts believe. Continue reading

Zeltser: How to meet future cybersecurity challenges

lenny-zelster

Cybersecurity is one of the most fluid and changing fields of the tech industry. Every year, new threats and challenges emerge, outpacing past records and expectations. In this respect 2016 was no different. But as online services become more and more prominent and critical to our daily lives and businesses, being able to respond to threats before they deal their damage becomes more critical.

Case in point: The October 21 DDoS attack against Dyn cut millions of users from popular services such as Twitter and Netflix. That is something that most people can shrug off. But what happens when our cars, homes, hospitals and power grids depend on the correct functionality of our digital and online systems?

Cybersecurity expert Lenny Zeltser believes that new approaches to fighting malware can give a leg up in fighting cyberattacks and help organizations stay ahead of cybercriminals. Continue reading