The chatbot approach to app development

chatbot messenger

By David Niki, Comelite IT Solutions

Chatbots are the buzzword du jour and are slated to replace service apps and websites, some believe. While it’s too early to lean make such extreme assumptions, there are intuitive ways bots can be used right now, and a proper usage can have significant impact in app development and reduce production costs.

In this article we are sharing the experience we gained during development of Universal Chat; a bot ecosystem based on Telegram’s Bot API, as well as Facebook Messenger, Skype and Slack—Universal utilizes them all. Continue reading

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