Rob High: The future of AI-powered chatbots

 

Rob High IBM Watson CTO

Rob High, Chief Technology Officer at IBM Watson

Since their first appearance decades ago, chatbots have come a long way thanks to leaps in natural language processing and generation (NLP/NLG), the branches of artificial intelligence that enable us to interact with computers in a conversational manner. Today AI-powered chatbots have established a prominent role in various fields, including customer service, healthcare, banking and more.

Meanwhile, the technologies that power chatbot assistants are growing smarter and more efficient. I had a chance to talk with Rob High, Chief Technology Officer at IBM Watson, on the evolution of chatbots and where the trend is leading to. He shared some very interesting insights on the prospects and challenges that lie ahead. Continue reading

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How machines and humans will coexist in the future

Human robot interaction

By Kris Hammond, Narrative Science

As of late, discussions have run rampant about the impact of intelligent systems on the nature of work, jobs and the economy. Whether it is self-driving cars, automated warehouses, intelligent advisory systems, or interactive systems supported by deep learning, these technologies are rumored to first take our jobs and eventually run the world.

There are many points of view with regard to this issue, all aimed at defining our role in a world of highly intelligent machines but also aggressively denying the truth of the word to come. Below are a few popular arguments of how we’ll coexist with machines in the future. Continue reading